These terms and conditions ("Agreement") govern the relationship between the traveler ("Client") and Golden Lyfestyle Travel ("Agency") regarding the travel services provided by the Agency. By engaging in any transaction with the Agency, the Client agrees to be bound by these terms and conditions.
1. Booking and Payment
1.1. The Client shall provide accurate and complete information at the time of booking, including personal details and travel preferences. 1.2. The Client understands that all bookings are subject to availability and confirmation by the Agency. The Agency reserves the right to refuse any booking. 1.3. The Client agrees to pay the Agency the agreed-upon booking deposit or full payment, as specified by the Agency, within the designated timeframe. Failure to comply may result in price increases and/or the cancellation of the booking. 1.4. The Client acknowledges that additional charges, such as taxes, surcharges, visa fees, and service charges, may apply to the booking and shall be communicated prior to finalizing the booking. 1.5. The Agency reserves the right to modify prices, itineraries, or cancel bookings due to factors beyond their control, such as changes in currency exchange rates, supplier price increases, or force majeure events. In such instances, the Agency will provide alternative options or a refund if necessary.
2. Travel Documentation
2.1. The Client is responsible for obtaining and providing all necessary travel documents, including but not limited to passports, visas, and health certificates, complying with the entry requirements of the destination(s) and transit countries. The Agency shall not be liable for any consequences resulting from the Client's failure to obtain the required documentation. 2.2. The Agency may provide guidance and assistance regarding travel documentation, but the ultimate responsibility rests with the Client.
3. Travel Insurance
3.1. The Agency strongly recommends that all Clients obtain travel insurance to protect against unforeseen events, including trip cancellation, medical emergencies, loss of personal belongings, and other travel-related risks. The Client acknowledges that the Agency is not responsible for any losses or damages incurred during their travel.
4. Cancellations and Refunds
4.1. Cancellation policies vary depending on the travel arrangements, suppliers, and timing. The Client shall refer to the specific cancellation policy provided at the time of booking for detailed information. 4.2. The Client must notify the Agency in writing of any cancellation requests
travel Policies
1. Privacy Policy:
Golden Lyfestyle Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.
2. Terms and Conditions:
Welcome to Golden Lyfestyle Travel. These Terms and Conditions govern your use of our website and services. Please read them carefully. By using our website and services, you agree to comply with and be bound by these terms.
3. Booking and Payment Policy:
Before booking a luxury travel experience with us, please review our Booking and Payment Policy. This policy outlines the booking process, payment terms, cancellation and refund policies, and other important information related to your reservations.
4. Travel Insurance Policy:
We strongly recommend that all travelers purchase adequate travel insurance for their luxury trips. Our Travel Insurance Policy explains the importance of travel insurance, what it covers, and how to obtain it.
5. Cancellation and Refund Policy:
In the event that you need to cancel your travel plans, please review our Cancellation and Refund Policy to understand the terms and conditions regarding cancellations, refunds, and any associated fees.
6. Travel Documentation and Passport Requirements:
To ensure a smooth and hassle-free luxury travel experience, please review our Travel Documentation and Passport Requirements. This policy provides information about passport validity, visa requirements, and other travel-related documents.
7. Health and Safety Guidelines:
Your health and safety are our top priorities. Our Health and Safety Guidelines outline the measures we take to ensure your well-being during your luxury travel experience, especially in light of any global health concerns.
8. Responsible Travel Policy:
We are committed to responsible and sustainable travel practices. Our Responsible Travel Policy explains our efforts to minimize our environmental impact, support local communities, and promote responsible tourism.
9. Intellectual Property and Copyright Notice:
This policy outlines the intellectual property rights related to our website's content, including text, images, and other materials. It also includes information on the use of trademarks and copyrights.
10. Contact Information:
If you have any questions or need further clarification on our policies, please refer to our Contact Information page for ways to get in touch with us.
Privacy
Effective Date: August 31, 2023
At Golden Lyfestyle Travel ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and engage with our luxury travel services. By using our services or accessing our website, you consent to the practices described in this policy.
1. Information We Collect:
We may collect various types of information, including but not limited to:
- Personal Information: such as your name, contact details, and payment information when you book a luxury travel experience.
- Travel Preferences: information about your travel preferences and requirements to tailor our services to your needs.
- Usage Information: data related to your interactions with our website, including IP addresses, browser information, and pages visited.
- Cookies and Tracking Technologies: we may use cookies and similar tracking technologies to enhance your experience and gather information about your browsing habits.
2. How We Use Your Information:
We use the collected information for the following purposes:
- To provide and personalize our luxury travel services according to your preferences.
- To process your reservations, payments, and requests.
- To communicate with you, send you updates about your travel plans, and respond to your inquiries
- To improve our website, services, and customer experiences.
- To comply with legal obligations.
3. Sharing Your Information:
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: trusted partners who help us deliver our services, such as airlines, hotels, and tour operators.
- Legal Requirements: when required by law or for the protection of our legal rights.
- With Your Consent: when you provide explicit consent to share your information with specific third parties.
4. Data Security:
We take appropriate measures to safeguard your personal data, including encryption, access controls, and regular security assessments. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. To exercise these rights or make inquiries about your data, please contact us using the information provided below.
6. Changes to this Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website with the effective date.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
